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shaista.saib shaista.saib

1 reviews | Active since Jan 2017

16 Jun 2020, 13:14

Preferential treatment according to race

I LOVE seattle coffee...by far it is my fav since my first taste. However of late it has left a rather bitter taste in my soul. I often visit the Mt Edgecombe branch as it is the closest to work. Often I noted a difference in treatment of customers according to their races. I ignored this as I loved the coffee so much. When this branch reopened during lockdown I visited it and decided it would be my last. The staff treated me indifferently if a bit rudely when I made minor requests and scoffed at me but went out of their way to be friendly and courteous to their white customers. As much as I like your coffee I value my dignity far more.

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Replies (1)
Seattle Coffee Company
Seattle Coffee Company's reply17 Jun 2020, 08:26
Official
Hi there Shaista. Thank you for getting in touch. We have responded to your complaint on our Facebook page as well.