Diluted Water

Hi I just thought I would inform you of the worst ever experience I had at Seattle Coffee in Paarl. On 06/04/2019 at 8.03pm, Siphokazi was assisting me and when I requested for an extra pump of hazelnut for my grande hazelnut steamer, she said she is going to charge me which was very surprising as I was never charged before and I am a frequent customer at many branches. She then mocked me by laughing in my face and filled half a teas**** and then told me if I can taste the difference. She then further insulted me in her language to her friends who were working in the Bakery and they all laughed. I am ever sorry I paid for that diluted water that tasted like tasteless water. I also ordered two baby foamy's and Siphokazi did not even stir it, all my kids tasted was foam and they themselves know how it is suppose to taste. I told Siphokazi that I was going to inform Seattle and she was all too willing to provide me with her details with such arrogance, even telling me Morne is her Area Manager. No accountability, responsibility or customer service. This was the worst experience I ever received and if Seattle is charging for an extra ONE pump of syrup, then I am going to buy my daily fix at Torrador instead.