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Andrew A

1 reviews | Active since Feb 2010

01 Apr 2016, 14:43

Bad Service & Horrible Coffee

Seattle Coffee in Menlyn used to be the pinnacle of excellent service and even better coffee, however it is very different now. Every time I go the staff are always talking loudly and laughing amongst themselves not paying attention to customers. When you do get somebody to take your order they get it wrong because they are not concentrating and too busy laughing and having private conversations. The coffee is made cold, and they don't put much care into making it or serving it. The floor and surfaces are always dirty and even more frustrating is that it is now the third time my coffee has been made with sour and off milk!<br> <br> I used to love Seattle and proudly supported South African. Now I can't wait for Starbucks!! So disappointing!

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Replies (1)
Seattle Coffee Company
Seattle Coffee Company's reply01 Apr 2016, 15:33
Official
Hello Archmage,

I am so sorry for your repeated poor experiences in our Menlyn store. I will forward your details on to our partner responsible for the cafe and he will make contact with you to apologise. Thank you for bringing the issues to our attention. I trust we can make right.
Have a lovely weekend,
Taryn