CD
Chene D
1 reviews | Active since Dec 2018
11 Dec 2018, 18:13
Bad Service
Ordered a ice coffee at the Seattle Coffee at the Wedge shopping center in Morningside. The lady took my order and didn’t bother asking if there was anything else we wanted. She had the WORST ATTITUDE towards us and was very rude. Eventually I received my order and she didn’t even mention which was what since we had made another order that was different to the first. My ice coffee was DISGUSTING! It looked like I just had ice in my cup and was not blended properly or too much ice was used. Paying almost R45 for a blended ice coffee you would think the standard would be great. Throughout my entire experience today this lady served terrible customer service. Her name is Zwane
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Replies (1)Seattle Coffee Company's replyOfficial
11 Dec 2018, 20:24HI Chene. We are so sorry to hear about your experience with us. This is definitely not the way we pride ourselves in delivering service. Please won't you pop your contact details through to *** so I can send this on to the regional manager for Joburg to investigate and provide feedback to you ASAP. Thank you so much, Megan
Seattle Coffee Company's reply11 Dec 2018, 20:24
Official
HI Chene. We are so sorry to hear about your experience with us. This is definitely not the way we pride ourselves in delivering service. Please won't you pop your contact details through to *** so I can send this on to the regional manager for Joburg to investigate and provide feedback to you ASAP. Thank you so much, Megan
