RK
Ruwayda K

1 reviews | Active since Sept 2021

17 Sept 2021, 12:41

****** bite (dangerous ******s on the premises with no assistance/help from the Resort)

Ziyanda Ntshona wrote: My 5 year old daughter was bitten by one of the ******'s at the Resort (Seasons Sport and Spa - in Hartbee****rt) while playing on their soccer/kids play field. The Resort in their own words said "it is just a scratch", and displayed absolutely no empathy or support/assistance. Besides the trauma of being chased and bitten by the ******, my daughter had to endure 4 courses of the Rabies vaccination thereafter. The Resort has NO SIGNS reflecting that the ******s on their premises are dangerous/can attack, and do not verbally make mention of this either. They treated this incident with such a lack of care and sympathy and provided no assistance or help when the incident occurred and thereafter. This obviously means that any other child/person that may be attacked after this incident may face the same risk as my child or maybe even worse. I am a very unhappy client and have expressed same to the 'Seasons Sport and Spa Resort' and their subsidiary company 'Touchdown' in which they refuse to take any responsibility on their negligence (no signs verbal or written cautioning anyone of the danger the ******s pose on their premises). They are extremely cold in their behavior (written and physical) and provided no sympathy towards myself or my daughter. I would CAUTION anyone wanting to visit this resort against doing so as they will be putting themselves and their children at risk.

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