save yourself, don't book with them.

I've never experienced such a horrible service in my entire life, Made a booking on 1st August for the 6th to the 8th of December and paid for it. The 11th of November I received my refund. No communication from bookings.com and no communication from Seasons Golf and leisure however the app had a declined status. What baffled me is that, it was only three weeks to my stay. I called them and they told me that bookings.com should have communicated with me since i booked with them. They agree that they are the ones who cancelled my booking because they decided to renovate the unit I had booked. They failed to answer the following: "Why cancel my booking only 3 weeks into my stay, after booking 4 months prior?" "why is your renovation affecting me as a client" "where do they expect me to find alternative accomodation in 3 weeks?" The reservation agent never took accountability for this whole ordeal, No apology yet blamed it on bookings.com. Instead of trying to accommodate me or make it up to me in any way they just told me there's nothing they can do. CLEARLY GOLF LEISURE AND SPA is a resort that is runned by people with ZERO integrity. Allegedly "Rumours has it that the staff cancels bookings to accommodate friends"