Angry customer

Firstly, we all know loadshedding is the new normal. The resort provided candles, 2 candles!!! I was shocked! What happened to purchasing the rechargeable lanterns??? The standard of this resort should be rated 0-star its not deserving even my 1-star rating...

@483 restaurant within the premises is an utter disappointment. Went there for their breakfast buffet and it was appalling. Firstly it doesn't deserve the word buffet as there is no variety just scrambled eggs, what happened to having boiled or suggest that one can get an omlette? Then it was mince, bacon, pork sausages and wors ONLY and on top of that, the BREAKFAST was COLD. What happened to keeping the food warm? That I had overlooked.

Went for dinner at the same restaurant... Need I say the service was poor and pathetic!!!! My family and I arrived there at 19:30 waited to be handed menus for 20 minutes, whereby I ended up fetching them physically and directing the waiter to our table. After 15 minutes orders were taken which was 20:05. Drinks were served and we waited until 21:10 for food which didn't even arrive. I had to go look for the waiter physically AGAIN and enquire about our order, which has bot even been started on at 21:20. I asked for the manager Aaron who was on duty and complained about the service. This manager was not even moved by the situation and didn't show remorse or offer an APOLOGY. He turned around and shaked his head into the kitchen. I ended up paying for our drinks and leaving. If this is how customers are treated they might as well close doors. I was not the only customer that faced this APPALLING SERVICE. For such a resort this is a total disappointment. Thanks for ruining my Birthday weekend!!!! This has left a bitter taste in my mouth... Never will I recommend this place or even come back!