BRAND NEW VEHICLE - VERY UNHAPPY

<p> Myself and my wife test drive a Renault Sanderio Dunamic in Gauteng in July 2017. We decided that we not going to buy it in Gauteng because my wife has to drive in back to Uitenhage (we live in Uitenhage). We got a quote for Seaman's and told them that we will see them the next week. The 12 July 2016 we went to see the sales man. We wanted a white one, but they had no stock. He said it will be there the Friday. The next Wednesday he phoned me about 16:55 to say that the car is there. Myself and my wife went the next day after work the 21 July 2016 to fetch the car. When we got there the car had a blue materiaal cover with a yellow bow on it. The sales man took me to a lady to sign the Absa papers, and then at the sales man signed another paper. My wife paid a deposit of R50 000.00 over that morning to Seaman's and the rest I got finance at Absa Verchile finance. The sales man took us to the verhicle took the cover off. The car had number plates on already. (We have not seen this car or drive it before) My wife got in the car, drive it out of the showroom and we drive home, it wat late already and raining . When she stopped at our house in Uitenhage she was not happy at all. At the clutch side the carpet was not fitted to the body of the car, so the plastic on the carpet was also not fitted correctly it was lifting to the clutch side, so the plastic hurted her ankle. And the window was not clear, and cleaning the water from the window on the her side. and the passenger side. And there was a Renault Chio 4 carpet in the car and not a Renault Sanderio. Underneath the went knobs at the gears the concole was not alligned . She phoned the salesman to tell him, he was not available. The next morning (Friday) he phoned her, she told him and his responds was that there are not courtesy car for her she must bring it in the Monday. The monday after work she took it in. The sales man took the carpet out he car, but underneath the car was like greyish powder. He compaire it to the car in the showroom, it was neat and tidy not like he car of my wife. When she had to park the car at the workshop entrance. She left the car there. The wednesday the sales man phone to say that we can come and fetch the car. Not the salesmanager or the workshop manager was there to inspected it with us. The salesman and the and service manager inspected it with us. We were not happy and left the car there. Myself and my wife wrote a letter to Seamsans and Absa and mention all the problems (letter dated the 27 July 2016.</p> <p>1) The driver side had a Clio 4 carpet in.</p> <p>2) On the driver side down by the clutch, the plastic was hurting my ankle, the carpet and plastic was bulding out in stead of being firm against the car's body.</p> <p>3) The passenger side the molding of the carpet not right.</p> <p>4) The window's on the passenger side and driver side, if it rain's there is still water on the window after opening and closing it)</p> <p>5)The front part of the vehicle (dash) is fitted incorrectly. Not in line, a person can see that and the bottom of the air vent.</p> <p>6)The back carpet is not correctly fitted, and on the right side the carpet is too short.</p> <p> </p> <p>After the inspection another letter was written to say we want another car or cancel the transaction. (dated 29 July 2017)</p> <p> </p> <p>My wife had a coutersy car that was sold, they gave her a Renualt Megan (worth R360 000.00 ) to drive. She had it just for two days and send a sms for the salesman to come and fetch it . Because she was not comfortble to drive it. He pitched with her car. We are not intrested in that car. I bought a brand new car took out a extra maintenaice plan and a booster plan to have no nonsens. </p> <p>This is the first time that I purched a brand new car.</p> <p>Seaman's do not want to give us another verhicle or cancel the deal. I am not intrested to have a Renault form Seaman's so the deal must be cancelled.</p> <p> </p> <p>On the 15 August 2016 I send a mail to Reanult South Africa : ********** No reply. </p> <p> </p> <p>I went to see a lawyer. They wrote a letter to Seamans to cancel the deal. Seaman's do not want to cancel the deal.</p> <p> </p> <p>Please help? Send a fax nr so I can send al the correspondce to you.</p> <p>Mr. Thomas Mc Mahon</p> <p> </p> <p> </p> <p> </p> <p> </p>