GENERAL BAD SERVICE ALL AROUND

Sealed Air in South Africa do not know what customer service is and in fact will tell you to your face that they also have other customers to deal with. I've had an endless ordeal with them that began in July 2015.<br> <br> They created various delays in providing artwork and quotes for their products. 2 weeks to provide art work and almost another 2 weeks to provide the relevant pricing. Creating a month delay before the order could even commence. The lead time advised was 3 months and then they still delivered 1 month late.<br> <br> They then short-deliver the order without any communication. This was only realised by myself after begging for a tax invoice. Considering we export the goods, this would have been a major problem had we not picked up that the quantity was incorrect. This is a complete service failure and shows lack of courtesy on sealed air's part. It is now 5 weeks later and I am still waiting for a refund for the short delivered goods that were paid for months in advance.<br> <br> I would not recommend using them!!!<br>