GA
Graham A

1 reviews | Active since Sept 2020

09 Nov 2020, 13:29

Sea Harvest Fish Friday Hake Fillets

I purchased a box of Fish Friday Hake Fillets from P&P Mont Clair Mall . I followed all the cooking instructions and served them in a wrap for myself and my 88 year old Mother . Within 2 hours , my mother was crouched over the toilet bowl throwing up and then the dia****a started . This went on for a couole of hiurs until we called an Albulance and rushed her to Westvile Hospital where she was given glucose and kept under observation . On Saturday , the food poisoning hit me and completely wiped me out . That was my Mother and I both sick for 5 days . This was last week , and I sent Sea Harvest an email explaining what had happened , now a week later and still no reply .... Terrible Customer Service

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Replies (1)
Sea Harvest
Sea Harvest's reply10 Nov 2020, 06:43
Official
Good day,

Thank you for making contact with us.  We are deeply sadden by the experience you and your mother have had to endure.  A customer service agent will be in contact with you in the next 24 hours to obtain all the details of the product.