MS
Mia S

1 reviews | Active since Feb 2022

18 Feb 2022, 10:00

Customer service fail

Although the end product looks great, the service we received from Screed Flooring SA was so bad, that it doesn't make up for it. Be prepared to wait hours each day for someone to arrive, if they even make the effort to arrive. Days were waisted on bad planning from their side. We had to deal with numerous different people all telling us a different story, different process, different work schedule...it was frustrating to say the least. We were also left with very dirty walls after completion of the floors.

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Replies (1)
SCREED FLOORING SA
SCREED FLOORING SA's reply07 Jun 2022, 08:36
Official
 Thank you so much for your kind words, Mia. We really appreciate you taking the time out to share your experience with us. We will most definitely work on our service and appreciate the feedback. We look forward to working with you again in the future!