DB
Dorothy B
1 reviews | Active since Oct 2022
08 Dec 2023, 15:15
WORST SERVICE LOTS OF PROMISES NO SERVICE AT ALL
TODAY ON THE 8TH OF DECEMBER 2023 I OPENED ALREADY 3 CASES NOT RESOLVED ASK FOR ADVISE SEEING THAT I OWN MONEY TO HELP ME TO NEGIOTIATE PAYMENT THEY REFUSE SAID I MUST HANDLED ALL BY MYSELF EVEN THOUGHT I CANT AT ALL.
Helpful (0)
Replies (5)0
Replies (5)
Scorpion Legal Protection's replyOfficial
08 Dec 2023, 15:21Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply08 Dec 2023, 15:21
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
DB
Dorothy B's updateReviewer Update
08 Dec 2023, 15:33I cant phone no more because all airtime is FINISHED i only have a cell phone after i changed on phone for hour and lost all airtime and whutsupp is no help at all.
DB
Dorothy B's update08 Dec 2023, 15:33
Reviewer Update
I cant phone no more because all airtime is FINISHED i only have a cell phone after i changed on phone for hour and lost all airtime and whutsupp is no help at all.
Scorpion Legal Protection's replyOfficial
08 Dec 2023, 15:35Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply08 Dec 2023, 15:35
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
DB
Dorothy B's updateReviewer Update
08 Dec 2023, 16:45Again i had to phone scorpion legal after one person said will phone me back i EXPLAINED situation and then scorpion phone me back while i could not answer in 30 second and had to phone again and person knows my id number but said cant hear my name. So i will be waiting till monday for help
DB
Dorothy B's update08 Dec 2023, 16:45
Reviewer Update
Again i had to phone scorpion legal after one person said will phone me back i EXPLAINED situation and then scorpion phone me back while i could not answer in 30 second and had to phone again and person knows my id number but said cant hear my name. So i will be waiting till monday for help
Scorpion Legal Protection's replyOfficial
08 Dec 2023, 17:06Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply08 Dec 2023, 17:06
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department