BM
Bongiww M
1 reviews | Active since Jan 2019
02 Apr 2025, 17:06
Worst service, Ive been calling regarding my case and no one calls me back
Worst service received so far feed on my case and each time I call they keep the lady handling my case is not available and she never gets back at me. The most appealing service she doesn't care.
Helpful (0)
Replies (3)0
Replies (3)
Scorpion Legal Protection's replyOfficial
03 Apr 2025, 08:52Good day
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer care
Customer care
Scorpion Legal Protection's reply03 Apr 2025, 08:52
Official
Good day
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer care
Customer care
BM
Bongiww M's updateReviewer Update
03 Apr 2025, 09:51I've been calling since Monday and I was promised the 24 hour turn around time and till today nothing so I don't understand this automated reply I still say poor service. You dont deserve the 1 star pity there's no zero star option, BTW if I don't get a call or feedback I will take my this to social media platforms I'm sure there are plenty of people with the same problemas me. Thank you
BM
Bongiww M's update03 Apr 2025, 09:51
Reviewer Update
I've been calling since Monday and I was promised the 24 hour turn around time and till today nothing so I don't understand this automated reply I still say poor service. You dont deserve the 1 star pity there's no zero star option, BTW if I don't get a call or feedback I will take my this to social media platforms I'm sure there are plenty of people with the same problemas me. Thank you
Scorpion Legal Protection's replyOfficial
03 Apr 2025, 11:20Good day
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer care
Customer care
Scorpion Legal Protection's reply03 Apr 2025, 11:20
Official
Good day
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer care
Customer care