KK
KG K

1 reviews | Active since May 2016

30 Nov 2017, 10:32

Worst Service Ever, poor service

I have a matter logged since 04 May 2016, where i had a hope its coming to an end im told lawyers had change. I just have a lot of regrets about Scorpion, such a simple matter if they cant close it, what will happen if they had to deal with bigger issue. Shame Trust is all lost.

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply05 Dec 2017, 11:13
Official

Dear KG,

Thank you for bringing this complaint to our attention.

We confirm that Ms Richelle Ramlucken and Liz Nair, both managers responsible for our Civil Claims Department, have contacted you regarding this complaint and that they have discussed this with you in full detail.

We confirm having advised you that the law firm ODBB Attorneys has disbanded, hence your matter has been re-referred to Nemakanga Attorneys in Krugersdorp for further attention and assistance to yourself. We confirm further that you have already been placed in contact with this firm and have arranged a consultation meeting with them.

Should you have further queries or wish to clarify anything, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Centre on ***where are staff will gladly assist you.

Kind regards,

Adv. Mboneni Rathiyaya
GM – Legal and Customer Care