Worst Service ever

I've had a case with a certain Mr Chauke at the Scorpion Legal Protection call centre. I was involved in an accident on the 1st of January this year, someone hit my car and ran off from the scene. now since I didn't have an insurance at the time of the accident, I decided to involve my lawyers who assured me that they would handle the matter from then onwards. This Mr Chauke asked me to forward him all the documents in order for him the carry out all that was needed. I sent him all he asked of me via fax and waited for him to get back to me, but I waited for about two weeks and he still didn't get back to me. So I decided to call him after two weeks, and that was then when he revisited my case. He told me that he couldn't see all the documents I had sent through, so he then gave me an email address where I could scan and forward him that information all over again, and I did.<br> <br> I've been waiting for his call ever since I sent him my documents back in early February and he's never even once done so. I have been calling the call centre at least once a month asking for him and he still hasn't gotten back to me. The one thing they excel at is tell me about missed premiums.