WORST SERVICE EVER

WHY OH WHY DOUBLE DEDUCTIONS PROMISED THAT GOING FROM POLICY A TO PLATINUM WILL GET BEST SERVICES MY CELL PHONE CALLS GONE IM A PENSIONER AND STILL SEEM IMPOSSIBLE FOR MR MHLENGI MHLONGO HANDLING MY MATTER THAT STILL LEAVE ME NOW HERE ON EARTH AND OTHER CASES WITH MY MEDICAL AID. AFTER MAKING COMPLAINTS THEN ATTENTION IS GIVEN BY HEAD OFFICE AND THEN SILENT AFTER SAYING SEVERAL TIMES AFTER 9 MORNING PHONE CALLS CAUSE IM ON HIGH MEDICATION THEN NO FEEDBACK CASES STAND WERE IT WAS AGAIN NO WHERE? ARE THERE LAWAYERS THAT REALLY CAN ASSIST IN A MATTER PROFESIONAL OR IS THIS A JOKE AND WORST DECISION TO PAY SIX MONTHS AND MUST THEN RESOLVED MY OWN MATTER?