ML
Moeka L
1 reviews | Active since Feb 2018
22 Feb 2019, 16:32
when scorpion bit you
My father has been paying monthly contributions and he is over 65 years. when he contacted scorpion for legal assistance he was told the policy was cancelled when he reached 65 years yet they took his contribution and continued to when he is over 65 years. shame on you.
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Scorpion Legal Protection's replyOfficial
01 Mar 2019, 00:08Dear Mr. Moeka Letsoalo,
Thank you for bringing your concern to our attention.
We confirm that Mr Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this.
Kindly take note that your father's policy with Scorpion Legal Protection is not cancelled. Neither has it ever been cancelled due to him being over 65 years of age. We do not have any such provisions which terminates policies based on someone's age. We have discussed the status of your father's policy with him and he is fully where it stands.
We hope this clarifies our position regarding this matter and that you will liaise with your father regarding this.
Should you or your father have further queries regarding this or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing your concern to our attention.
We confirm that Mr Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this.
Kindly take note that your father's policy with Scorpion Legal Protection is not cancelled. Neither has it ever been cancelled due to him being over 65 years of age. We do not have any such provisions which terminates policies based on someone's age. We have discussed the status of your father's policy with him and he is fully where it stands.
We hope this clarifies our position regarding this matter and that you will liaise with your father regarding this.
Should you or your father have further queries regarding this or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Scorpion Legal Protection's reply01 Mar 2019, 00:08
Official
Dear Mr. Moeka Letsoalo,
Thank you for bringing your concern to our attention.
We confirm that Mr Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this.
Kindly take note that your father's policy with Scorpion Legal Protection is not cancelled. Neither has it ever been cancelled due to him being over 65 years of age. We do not have any such provisions which terminates policies based on someone's age. We have discussed the status of your father's policy with him and he is fully where it stands.
We hope this clarifies our position regarding this matter and that you will liaise with your father regarding this.
Should you or your father have further queries regarding this or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing your concern to our attention.
We confirm that Mr Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this.
Kindly take note that your father's policy with Scorpion Legal Protection is not cancelled. Neither has it ever been cancelled due to him being over 65 years of age. We do not have any such provisions which terminates policies based on someone's age. We have discussed the status of your father's policy with him and he is fully where it stands.
We hope this clarifies our position regarding this matter and that you will liaise with your father regarding this.
Should you or your father have further queries regarding this or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care