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jimmymkhumalo J
1 reviews | Active since May 2016
29 May 2019, 13:16
Very Rude Attitude from Ms Maharaj
Since I reported my eviction case to Scorpion Maharaj is very rude to me and she also keeps on making me fool of her by dishonesty. She keeps on saying she will call me but she doesn't. 30 of May should my eviction case takes place in Pretoria Soshanguve magistrate court but the says no we not going to court because of reasons but I have not been informed why?
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Scorpion Legal Protection's replyOfficial
04 Jun 2019, 20:37Dear Mr Khumalo,
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm having investigated our employee’s conduct herein and have moved your case to another Claims Handler. Furthermore, and as per your request, we confirm that we have re-referred your matter to Rama & Annandale Attorneys who will be assisting you with this matter going forward.
We trust this helps resolve your complaint and will let us know, through Ms Nair, should you require further assistance or clarity on the matter. Ms Nair can be contacted on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal & Customer Care
Scorpion Legal Protection's reply04 Jun 2019, 20:37
Official
Dear Mr Khumalo,
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm having investigated our employee’s conduct herein and have moved your case to another Claims Handler. Furthermore, and as per your request, we confirm that we have re-referred your matter to Rama & Annandale Attorneys who will be assisting you with this matter going forward.
We trust this helps resolve your complaint and will let us know, through Ms Nair, should you require further assistance or clarity on the matter. Ms Nair can be contacted on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal & Customer Care