1 reviews | Active since Apr 2017
Very angry scorpion client
<p>I am a scorpion member and I just recently discovered that they have disclodisclosed my file confidentiality to strangers who went to them seeking some kind of documents.</p> <p>I'm very angry and I wan further steps in reporting SCORPION for doing such thing.</p>
Dear Hilda,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Johannesburg offices, has contacted you regarding this complaint and that he has discussed this with you in full detail.
As discussed with Mr Molobi, we confirm that information relating to all our customers remain a confidential matter between us and the customer concerned and do not get disclosed to any other person. We are bound by the law in this regard. We have investigated your concerns and wish to assure you that the party contending with you did not obtain your contact details from Scorpion Legal Protection.
We trust this helps resolve your query. Should you however have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Mr Molobi on 011 -*** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Hilda,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Johannesburg offices, has contacted you regarding this complaint and that he has discussed this with you in full detail.
As discussed with Mr Molobi, we confirm that information relating to all our customers remain a confidential matter between us and the customer concerned and do not get disclosed to any other person. We are bound by the law in this regard. We have investigated your concerns and wish to assure you that the party contending with you did not obtain your contact details from Scorpion Legal Protection.
We trust this helps resolve your query. Should you however have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Mr Molobi on 011 -*** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care