RS
Ricky S

1 reviews | Active since Jul 2023

03 Mar 2025, 14:59

useless legal aid is SA

This is the worst Company in SA - I have wasted my money and time - absolutely useless and misleading - People don't may I suggest you use another legal vendor. Not the first time I have issues with this vendor - you will experience issues when you need the support - I two weeks ago logged a case ***8 and *** - and still no response - I called now and what a mission to get to someone - as I am typing now and was speaking to the Manager, she cut the call -eish - this is what I am talking about - they can trace the call coming in at 14:55pm date 03-03-25 and use the case number and you will see how bad the service is - I asked her to cancel and she cut the call so I don't know now where I stand - these are legal aid protection and they are useless

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply03 Mar 2025, 16:20
Official
Good day 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department