BL
Boitumelo L
1 reviews | Active since Sept 2019
08 Oct 2019, 17:35
Urgency
I have an ongoing case against some media company that refuses to pay me, now I have a little problem, i think we are dragging the case and my finances are suffering while I keep waiting for a way forward... I know there is going to be a longer waiting period as the case progresses so I would like a bit more urgancey. I reported the case a month ago already and the person handling the case said he would email the letter of demand to the people last week already. They moved my case and I was asked to provide details of the company again with the communication to the company which I did long ago. I feel like its taking too long to go into the process
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Scorpion Legal Protection's replyOfficial
08 Oct 2019, 18:26Dear Boitumelo,
Thank you for bringing this complaint to our attention.
We are sorry to hear of your concerns herein and would like to assist you with this. We are referring your same to a Senior Manager in our Contracts Specialist Department who will contact you in the next 24 hours.
In the unlikely event that you are not contacted by close of business tomorrow (09/10/2019), kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you with your query.
We trust you'll find this in order.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing this complaint to our attention.
We are sorry to hear of your concerns herein and would like to assist you with this. We are referring your same to a Senior Manager in our Contracts Specialist Department who will contact you in the next 24 hours.
In the unlikely event that you are not contacted by close of business tomorrow (09/10/2019), kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you with your query.
We trust you'll find this in order.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Scorpion Legal Protection's reply08 Oct 2019, 18:26
Official
Dear Boitumelo,
Thank you for bringing this complaint to our attention.
We are sorry to hear of your concerns herein and would like to assist you with this. We are referring your same to a Senior Manager in our Contracts Specialist Department who will contact you in the next 24 hours.
In the unlikely event that you are not contacted by close of business tomorrow (09/10/2019), kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you with your query.
We trust you'll find this in order.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing this complaint to our attention.
We are sorry to hear of your concerns herein and would like to assist you with this. We are referring your same to a Senior Manager in our Contracts Specialist Department who will contact you in the next 24 hours.
In the unlikely event that you are not contacted by close of business tomorrow (09/10/2019), kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you with your query.
We trust you'll find this in order.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care