Ups and downs of rental agreements

I have opened a case with Scorpion in Nov 2015 and unfortunately it went to the wrong section. I had been phoned by Ms Singh who explained the situation and then immediately took over to assist. Not only did she listen to the frustrations on this case but provided advice on every detail. She also kept phoning to remind me of the request to cancel my lease agreement (I was not in the office at that stage) in December 2015. She answered all questions via e-mail even during the holiday period. Even when she did not get hold of the landlord I was kept informed at all times. There was no time where I felt that I did not know what was going on. I knew that if I send a mail, it will be received and addressed. I had a lot of confidence in the way the case had been handled. And this led to reduced stress levels due to professionalism displayed by Ms Singh. <br> <br> I am very confident to say that I will refer anybody to Scorpion due to the high level of service that I had received. <br>