1 reviews | Active since Nov 2021
unresolved case
I'm not happy with your services at Scorpion Legal Rustenburg, I have to be the one doing follow up and ask for updates concerning my case, if I don't make any efforts calling them they don't bother to contact me. I've been pushing them to call and get my reply. I lodged a complain regarding a demand from the group called leotwane to assist with my claim when someone on your side passes away however the matter was not satisfactorily resolved. The group officials were called but they couldn't provide with the evidence that i owe the group, and according to my knowledge I don't owe the group. Now the Scorpion Legal representative was unable to solve the matter now his passing my case to small claims, how do I move to small claims whereas I have a legal team to stand up for me.
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Tebatjo Raphahlelo Reginal Manager responsible for our Pretoria Branch,has contacted you regarding this complaint and that she has discussed it with you in full details.
Once again, we wish to apologize for the miscommunication encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
As discussed with Tebatjo, we confirm having advised you that your matter is receiving our undivided attention.
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Tebatjo Raphahlelo Reginal Manager responsible for our Pretoria Branch,has contacted you regarding this complaint and that she has discussed it with you in full details.
Once again, we wish to apologize for the miscommunication encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
As discussed with Tebatjo, we confirm having advised you that your matter is receiving our undivided attention.
Faith Mpungose
Customer Care Manager