unpaid claim

I had a funeral cover with the above funeral plan. my mother passed away on the 11/02/2015 I called scorpion legal services on Wednesday to report my mothers passing they email me the claim forms on the same day but I was able to get them on next week Tuesday 17/02/2015 that same day I faxed them all the relevant documents needed for them to process my claim. on that same week on Thursday I got a call from a lady called Mamikie Moshoeshoe who told me that I need to got o police station to get an affidavit to show that the person who really passed on is my mother, an she also told me that they are going to send me forms for me to give to the detective to sing an once I returned those forms my money will be paid to me.<br> <br> cause that weekend which was the 22/02/2015 it was my mothers funeral I couldn't send them the document but I made sure that on the 24/02/2015 when I get to work I email the all the document requested. now must I wait for more than 6 months for my police to get paid after the post-mortem results how am I suppose to pay the people who borrowed me money to bury my mother if they are going to pay me after 6 months.<br> <br> regards<br> boitumelo<br> <br>