CK
Collen K
1 reviews | Active since Apr 2021
19 Apr 2021, 21:29
Unhappy
I’m not happy. I logged a compliant in January; they will call and update after a week sometimes two weeks. When I asked why is that? They answer I got was that they have other cases. So my question is are all people treated this way? And one other thing is that I believe if you’re working with case 123, you should be done with it before you can another case.
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Scorpion Legal Protection's replyOfficial
22 Apr 2021, 11:41 Dear Mr. Collen,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding your contract matter and have addressed this with the relevant department responsible for your case..
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Specialist contract department which is where your case is being handled, has contacted you herein and has discussed your concerns with you in full detail.
We trust you'll find this in order and look forward to hear from you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager.
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Specialist contract department which is where your case is being handled, has contacted you herein and has discussed your concerns with you in full detail.
We trust you'll find this in order and look forward to hear from you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager.
Scorpion Legal Protection's reply22 Apr 2021, 11:41
Official
Dear Mr. Collen,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding your contract matter and have addressed this with the relevant department responsible for your case..
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Specialist contract department which is where your case is being handled, has contacted you herein and has discussed your concerns with you in full detail.
We trust you'll find this in order and look forward to hear from you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager.
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Specialist contract department which is where your case is being handled, has contacted you herein and has discussed your concerns with you in full detail.
We trust you'll find this in order and look forward to hear from you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager.