Unauthorized deduction!

I received a message informing me of a policy i had taken with scorpion and that i need to fund my account so that the debit order can go through. I have NEVER supp**** my information to scorpion to take a policy. I immediately went to my nearest branch to alert them of this obvious *****! I was told that my information was supp**** by a certain Mr Mahlangu and told to call a JHB number which I did. Speaking to an employee at their head office I was assured that this policy would be cancelled and debit order stopped! A few days later SCORPION attempted to debit my account! I had no funds so it did not go through but now I have BANK CHARGES which i must pay!!!!!! Scorpion must cancel this policy, refund my bank charges and tell me how they got my details!!!! <br> They are an insurance company therefore POPI and TCF applies to them! They have my personal info and are using it for purposes not agreed to by me. They are also making it difficult to resolve this case by sending me from pillar to post!!!