1 reviews | Active since Jun 2016
Unauthorized Debit order
I am really not happy happy with Scopion Legal.. Reason being is that they deduct money from my account without my permission to do sow.. I am not even a member.. How they got hold of my account to debit.. It's beyond me.. I am ****ed is hell.. Because this I wrong
Dear Khotso,
Thank you for bringing your complaint to our attention.
We confirm that we have investigated your complaint herein and that Ms Jane Modise of our Premium Collections Department also contacted you with the view of verifying your details.
As discussed, we do not have records of a policy linked to any of your details on our system. Neither does the policy number appearing on your bank statement belong to Scorpion Legal Protection.
We are sorry that we could not assist you with your complaint as it does not relate to us. However, should you have further queries or wish to clarify anything related herein, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Khotso,
Thank you for bringing your complaint to our attention.
We confirm that we have investigated your complaint herein and that Ms Jane Modise of our Premium Collections Department also contacted you with the view of verifying your details.
As discussed, we do not have records of a policy linked to any of your details on our system. Neither does the policy number appearing on your bank statement belong to Scorpion Legal Protection.
We are sorry that we could not assist you with your complaint as it does not relate to us. However, should you have further queries or wish to clarify anything related herein, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care