1 reviews | Active since Dec 2011
They Keep cutting my calls
I have made 2 calls and both times i was cut off, this is a waste of money, all i want to know is the progress of the case. I have spoken to Vincent and Penelope on extension 5008 and both cut me off as they told me they transferring me to Joash to assist. Can someone assist, because i cannot keep calling, if you cant help me, say so, easy as that.
Dear Lazarus,
Thanks for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Legal Contact Centre has contacted you regarding this complaint and that you have advised him that you have been assisted already. We apologise for the inconvenience caused by our telephones herein and are attending to fix this.
We appreciate this review and in particular your feedback.
Thanks and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care
Dear Lazarus,
Thanks for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Legal Contact Centre has contacted you regarding this complaint and that you have advised him that you have been assisted already. We apologise for the inconvenience caused by our telephones herein and are attending to fix this.
We appreciate this review and in particular your feedback.
Thanks and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care