1 reviews | Active since Jan 2015
They help me with a labour issue ,but was always negative and told me to leave the case because I would not be succesfull,the Drs gave my reports every 6 month in and the committee sits and rewarded for me 2 percent increase,
Really it now more than 6 months and still nothing happened with my increase money by the WCA,I already complain 2 times by scorpion and was be promised that they will investigate what the problem is,just know one helping me to get my money ,but scrpion pay there people to help me,now they just leave everything to assist me on this matter anymore,this is really half work ,and people is promises false to say they will come back to you,How can people say that I rather leave the case because I am waisting my time?the dr's is very upset because that is unprofessional to go against a dr report?Corte -Real who was appointed by scorpion to help me with the labour issue,was advising me,all what she did is to submit my dr,s report and was always negative?now suddenly she said she did her work which was been half,but she was already been paid to do my work ,until it is finish but I am still struggling to get my money and she is always with exuses?I report it to scorpion nl Andrea Foster and was promised that she will immediately work on it,now on the 12 October I ask her again by email what is going on,she told me she did not receive any of my e-mails,and Mrs Corte -Real was cc me with answers,and Mrs Foster said she did not receive any of my e-mails,which I send the emails again ,this is unacceptable,work is done when you are been paid ?they did not follow up on the case and now it is more than 6 months I am still waiting?and also scorpion did not come back to me with answers,they must trust their clients what they said not the providers word?
Dear Frik,
Thank you for bringing this complaint to our attention.
We confirm that Ms Thavamanie Naidoo of our Labour Claims Department has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm further having advised you that your matter is currently with the Compensation Fund who have advised us that they are experiencing technological problems with their computers and therefore unable to effect the allocated increases. They have advised us that they are working on this and will advise as soon as this problem has been resolved.
As discussed, both Thavamanie and Workman’s Compensation Assistance, a company which assists us with Injury on Duty claims, are attending to your matter and will provided you with feedback as soon as we hear from the Compensation Fund.
Should you require clarity or further information regarding this matter, kindly do not hesitate to contact Ms Thavamanie Naidoo on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Frik,
Thank you for bringing this complaint to our attention.
We confirm that Ms Thavamanie Naidoo of our Labour Claims Department has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm further having advised you that your matter is currently with the Compensation Fund who have advised us that they are experiencing technological problems with their computers and therefore unable to effect the allocated increases. They have advised us that they are working on this and will advise as soon as this problem has been resolved.
As discussed, both Thavamanie and Workman’s Compensation Assistance, a company which assists us with Injury on Duty claims, are attending to your matter and will provided you with feedback as soon as we hear from the Compensation Fund.
Should you require clarity or further information regarding this matter, kindly do not hesitate to contact Ms Thavamanie Naidoo on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
