NM
Nokulunga M
1 reviews | Active since Jun 2014
02 Jul 2020, 14:06
They don't care about customer service
I called the call center today, and spoke to Sylvester ,I got cut ,I called 4 times and was told I would be called back .Nothing till now. What terrible service as I really your help. You debt every month but cant assist me...please call me back
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Replies (1)
Scorpion Legal Protection's replyOfficial
02 Jul 2020, 15:05Good day Nokulunga
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus
escalated same to Mr. Welile Nodada the Regional Manager responsible for
our Legal department, who should make
contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,
through our Customer Care Department at **********should you require further
assistance or clarity on anything.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus
escalated same to Mr. Welile Nodada the Regional Manager responsible for
our Legal department, who should make
contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,
through our Customer Care Department at **********should you require further
assistance or clarity on anything.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply02 Jul 2020, 15:05
Official
Good day Nokulunga
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus
escalated same to Mr. Welile Nodada the Regional Manager responsible for
our Legal department, who should make
contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,
through our Customer Care Department at **********should you require further
assistance or clarity on anything.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus
escalated same to Mr. Welile Nodada the Regional Manager responsible for
our Legal department, who should make
contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,
through our Customer Care Department at **********should you require further
assistance or clarity on anything.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer