NH
Naomie H
1 reviews | Active since Oct 2014
08 Feb 2021, 09:53
Terrible Service!!!!!!
I don't know what has happened to my case, everyone had gone quiet now. I mean since last year nothing is happening. At least have the decency to call me and tell me what is going on or email me. I am tired of sending emails and calling and nothing is being done. I evens send an email to cancel my policy, but nothing. The service is really terrible. case MVA/SZ/CN 293 159
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Scorpion Legal Protection's replyOfficial
19 Feb 2021, 10:49Dear Naomie,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We confirm that Ms. Liz Nair , Regional Manager responsible for our Specialist : Personal Injury Department, has contacted you regarding this review and has discussed your concerns with you in full detail including the status of your matter thus fur.
We trust that your concerns have been addressed and that you’ll let us know should you require further assistance or clarity regarding this or any other matter.
Thank you kindly,
Faith Mpungose
Customer Care Manager
Faith Mpungose
Customer Care Manager
Scorpion Legal Protection's reply19 Feb 2021, 10:49
Official
Dear Naomie,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We confirm that Ms. Liz Nair , Regional Manager responsible for our Specialist : Personal Injury Department, has contacted you regarding this review and has discussed your concerns with you in full detail including the status of your matter thus fur.
We trust that your concerns have been addressed and that you’ll let us know should you require further assistance or clarity regarding this or any other matter.
Thank you kindly,
Faith Mpungose
Customer Care Manager
Faith Mpungose
Customer Care Manager