Terrible service

I messaged the lawyers on the case and scorpion on the 22/01/2024. No response to date. Last correspondence we got was 8/11/2023. Totally disappointing service. I even contacted them on a different matter. I got 3 people to sign up with Scorpion because they used to assist, but lately the service is shocking. Will most probably start looking for other legal aid. I have been with them for over 15 years I thinks