Successful Disabilty Benefit Claim By Specialist Insurance Department

I intended writing this review last year, but since my illness is psychological I struggle a bit with writing/communicating.

I take my hat off to Crystal Hartley:-- Legal Counsellor in the Specialist Insurance Department for the way she handled my workplace disability insurance claim. It was quite difficult for the Insurance to pay the benefit despite my being on permanent medical boarding. Mind you, mine was based on my mental condition.

I have been a member of Scorpion for a long time and this was the first case that has been resolved with excellent results (concluded).

I like the way she handled my case, making sure that she assures me Scorpion has a way of dealing with such cases, not what I thought.

Though it took long for me to write a report due to my illness being mental, she understood but made sure she follows their procedures regarding time/duration of a process. She escalated my case to the Ombudsman, after her first communicatiin with the insurer was not responded to. Let alone my several unsuccessful attempts for the benefit claim with the insurer.

Because of her dedication, I ended up having the Disability Claim paid to me. THANK YOU CRYSTAL HARTLEY AND SCORPION LEGAL SERVICES.