1 reviews | Active since Jun 2012
Stop wasting money on scorpion
I had problem with my funeral insurance company and I took matter to scorpion. Guess what they didn't even bother to check with that insurance company. I was just told we cannot win the case the worse part I only got that response after calling them. They say we must give them 14 DAYS to respond but that is a big lie. You have to call them to check the status of case.
Dear Daniel,
Thank you for bringing this complaint to our attention.
We confirm that Mr George Curry, Regional Manager responsible for our Insurance Specialist Department, has contacted you regarding this complaint and that he has discussed it with you in full detail.
We confirm your advices to Mr Curry of our offices that this matter has been resolved and would therefore not require further assistance on it. We wish to, once again, apologise for the poor service you received from our staff and to reassure that we are taking necessary steps to ensure this does not happen again.
Should you require clarity or further information regarding this matter, kindly contact Mr George Curry on ***/ ****** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
GM – Legal and Customer Care
Dear Daniel,
Thank you for bringing this complaint to our attention.
We confirm that Mr George Curry, Regional Manager responsible for our Insurance Specialist Department, has contacted you regarding this complaint and that he has discussed it with you in full detail.
We confirm your advices to Mr Curry of our offices that this matter has been resolved and would therefore not require further assistance on it. We wish to, once again, apologise for the poor service you received from our staff and to reassure that we are taking necessary steps to ensure this does not happen again.
Should you require clarity or further information regarding this matter, kindly contact Mr George Curry on ***/ ****** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
GM – Legal and Customer Care