1 reviews | Active since Jul 2018
*****s
Die slegste en ongeskiste mense ooit. Ek is al 7 jaar wat ek by hille is en met een saak wat ek report vat die mense langer as n maand om terug te kom na my toe en toe hulle besluit om te bel maak een van die bestuurders die belofte om my te help. Hulle het nie mense wat jou kan help in jou taal nie en die mense is so ongeskik. Hulle vat al vier maande om my te help met n saak en elke liewe keur vra hulle jy moet jou storie oor vertel en dan vra hulle jou wat jy he hulle moet daar aan doen.
Dear Carla,
Thanks for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Pension and Provident Funds Specialist Department, has contacted you regarding this complaint and he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstandings encountered during communication with our staff herein.
We confirm further, as discussed with Darius, that your pension fund matter is receiving undivided attention by our above Specialist Department and that you are being kept abreast of developments herein.
Should you however still have further queries regarding this matter or would prefer that it be referred to our Afrikaans Contact Centre, kindly do not hesitate to contact us with this request by calling Mr Darius Molobi on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care
Dear Carla,
Thanks for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Pension and Provident Funds Specialist Department, has contacted you regarding this complaint and he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstandings encountered during communication with our staff herein.
We confirm further, as discussed with Darius, that your pension fund matter is receiving undivided attention by our above Specialist Department and that you are being kept abreast of developments herein.
Should you however still have further queries regarding this matter or would prefer that it be referred to our Afrikaans Contact Centre, kindly do not hesitate to contact us with this request by calling Mr Darius Molobi on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care