SM
Simphiwe M

1 reviews | Active since Sept 2016

21 Mar 2020, 12:13

SH MAQWAZI

At the beginning of March 2020, I referred a new instruction to Scorpion Legal Protection, regarding a company named DMC that listed my name negatively on the National Credit Regulator.

On requesting my consumer credit report on the 27 February 2020, I noticed that the above company had listed an arrears amount of R7500 in my name. Firstly, Mr Siphelele Klaas contacted me after receiving my email correspondence sent to Scorpion Legal Protection. He then advised me that my matter would be referred to a Scorpion Finance Specialist in order to assist going forward.

On the 19th March, seeing that the waiting period of 14 days had expired, I wrote in Scorpion LiveChat page in order to request a feedback related to case number: ***. I was promised that the Legal Advisor handling my case would contact me in 24 hours time.

Scorpion Legal Protection didn't disappoint at all as early on the next day, Friday, I was phoned by Mr Makhaya Rubushe regarding this DMC case. First of all, he asked me to send him their phone number, which I did few minutes later.

The highlight of the day came immediately when Mr Makhaya Rubushe contacted in approximately 3 minutes time and advised me to hold on the phone as he was going to put myself, DMC & himself on a conference call. Woow, I had heard about the word "conference call" in the past but was not sure how it works.

Through the conference phone call which for me was not different from having a meeting around the table, I was able to answer the required questions from DMC, while Mr M. Rubushe assisted me a lot as he would now and again join the discussion whenever I was struggling to answer.

The conference call assisted all parties involved, and more especially myself to be able to set up a " New Settlement Agreement" with DMC with effect from the 25/03/2020. DMC's consultant Miss Zintle Lufuto emailed me the New Settlement Agreement on the same day. She also sent me an SMS as agreed over our conference call, with the banking details for DMC.

On receiving the New Settlement Agreement from DMC, I also took note that I was given a discount to the amount of R1000, meaning that instead of paying R7500, I will only do R6500. This is the settlement agreement I was looking forward to as the first one in May 2017, I couldn't trust.

I would like to take this opportunity to thank Scorpion Legal Protection and Mr Makhaya Rubushe for a good job done in advance and promise that I will honour this "New Settlement Agreement" between DMC and Myself.

Zintle Lufuto promised that once I have paid DMC account in full, they would remove my name from the National Credit Regulator and that is what I am looking forward to.

I want to be cleared by DMC as it was the case with Debtcare recently and it's all thanks to Scorpion Legal Protection for employing top notch attorneys. I have not regrets of being a loyal Scorpion member since May 2003 as slowly I am starting to benefit from my loyalty to them.

To you Mr Makhaya Rubushe keep up the good work. Your professionalism, had work, dedication and the excellent service on this case was superb.

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Replies (5)
Scorpion Legal Protection
Scorpion Legal Protection's reply23 Mar 2020, 10:47
Official
Hello Magwazi


                             
Wow!!! Thank you so much for such a nice compliment.
                   
We are glad to hear that Scorpion Legal Protection has assisted you so well with your matter and that you are happy with the outcome.
                            
We are grateful for this encouraging feedback and will be sure to bring this Siphelele Klaas and Makhaya Rubushe  attention as well.
                  
Well-done Klaas and Rubu keep up the good work.
                   
Thanks and regards,
                             
Malabi Kingsly
                          
Customer Care Officer  


 


Scorpion Legal Protection
Scorpion Legal Protection's reply23 Mar 2020, 10:54
Official
Hello Mr. Maqhazi
                             
Wow!!! Thank you so much for such a nice compliment.
                  
We are glad to hear that Scorpion Legal Protection has assisted you so well with your matter and that you are happy with the outcome.
                           
We are grateful for this encouraging feedback and will be sure to bring this Makhaya Rabushe attention as well.
                 
Well-done Makhaya  keep up the good work.
                  
Thanks and regards,
                            
Nthabiseng Phetla 
                         
Customer Care Officer  
Scorpion Legal Protection
Scorpion Legal Protection's reply17 Sept 2026, 09:20
Official
Completed
Scorpion Legal Protection
Scorpion Legal Protection's reply17 Sept 2026, 09:26
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Scorpion Legal Protection
Scorpion Legal Protection's reply17 Sept 2026, 10:19
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