Service does NOT even meet my expectations

I have been client for over 5 years now . Please note I have already in numerous occasions raised these issues internally with Scorpion . I was unfairly dismissed from my employment in 2020 and I referred the matter to Scorpion ,their response was ,please just accept what employer says .They did not write to The Employer or appoint specialist or at least try to negotiate better exit for me .They just said accept what Employer offers you . This is a just for reference i went passed that Employed again and happy .

In August my vehicle was ******, and I had a Tracking device ,It was so strange the manner in which this vehicle was ****** .Tracking Company (Cartrack) refused to explain to me why my vehicle was taking like that , refused to give any update , rejected recovery warranty claim and failed to recover the vehicle to date . Since I have Scorpion which I believe their primary objective should be to protect my rights .I referred this matter to them .They advised that I must lodge a complain with the Cartrack which I did even before I referred the matter to them .Cartrack still rejected the claim for recovery warranty or give any explanation except that I should have taken car in for device check-up .Then Scorpion said there isn’t much they can do ,I must complain to Short term Insurance ombudsman ,which I did and Ombudsman said I must refer the matter Motor Industry Ombudsman ,Which I did and Cartrack still disputed without any valid reason .Now Motor Industry Ombudsman advised that I must refer the matter to National Consumer Commission which I did . I am still waiting for The NCC to revert to me .Scorpion said they will close their file . Very sad indeed that I now need legal assistance to also help me to force scorpion to assist me in this regard .

I also on the 28 July 2021 under reference *** asked Scorpion to assist me with SARS returns submission ,this has not been done to date .I have called and sent numerous emails . I called SARS and they advised what the issue is ,Now I needed to speak to the Person responsible for this submission , I was told he is not in the office ,I sent another email , No response . Dealing with Scorpion you need all the energy and patience which I currently don’t have . So they can’t assist me with employment issues ,they cant help me with refusal of claim payment and they cant help me with SARS matters ??? What exactly are my benefits for my comprehensive membership ,I even said to Scorpion make my Membership to cover everything I will pay . I don’t think there any membership above what I have but still no service to me ,All they are best at is to close the files on unresolved matters . I really wish Scorpion can make my life easy