1 reviews | Active since Sept 2016
Scorpion stung ME as thier client
<p>Wow...I never thought this was going to happen but it did. Scorpion has done jack-**** to protect or defend me as a client from a giant thieving telecommunications company. Emails going back and forth and complaint going nowhere except in circles and finally MTN has fulfilled thier purpose under Scorpion Legal Protection. They have debited the amount I have disputing and now I guess you'll can wash you'lls hands off me because I even asked at some point if my issue will ever be resolved that has now been going on for 6 months. I guess you'll just waiting for this grand finale and I should forget about ever recovering my money from these ******* because you'll couldn't help when they were trying to de***** me which they have...YOU ARE TRULY USELESS! THANKS Pregasen NOTHING!</p>
Dear Huntress,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay, Branch Manager responsible for our Contracts Specialist Department has contacted you regarding this complaint and that she has discussed this with you in full detail. Once again, we apologise for the delays encountered in your matter.
As discussed, we confirm having advised you that we are referring your matter to the Consumer Goods and Services Ombudsman for their further attention and adjudication. We kindly request you to provide us with the outstanding documents, as discussed with you to enable us to proceed accordingly.
Should you however have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Ms Maleshnee Pillay or Stephanie Nagoor on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Huntress,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay, Branch Manager responsible for our Contracts Specialist Department has contacted you regarding this complaint and that she has discussed this with you in full detail. Once again, we apologise for the delays encountered in your matter.
As discussed, we confirm having advised you that we are referring your matter to the Consumer Goods and Services Ombudsman for their further attention and adjudication. We kindly request you to provide us with the outstanding documents, as discussed with you to enable us to proceed accordingly.
Should you however have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Ms Maleshnee Pillay or Stephanie Nagoor on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care