SK
Sekai K

1 reviews | Active since May 2014

10 Oct 2023, 10:28

Scorpion Legal - Very Useless

I escalated my case to Scorpion Legal in 2018 and Scorpion has been taking this issue from pillar to post and back. They have changed lawyer on this case more than 5 times and noone and l mean noone bothers to update us on why this case is taking long.

I would not recommend Scorpion to anyone

0
Replies (3)
Scorpion Legal Protection
Scorpion Legal Protection's reply10 Oct 2023, 11:12
Official
 
Dear Sir/Madam 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department 

SK
Sekai K's update10 Oct 2023, 11:53
Reviewer Update
Your dedicated person phoned me and tried to convince me that there are sitting with a lot of work and that my file can only get attention once after 3 months. So what this means is that Scorpion just collects money from subscribers and does nothing. She said they have been sending emails and not get a response from the other party. Meaning this case is just another money collecting scheme for you with nothing to show for it. I asked her why emails were not followed up by a phone call and she said she will start doing that now. SO really Scorpion is useless
Scorpion Legal Protection
Scorpion Legal Protection's reply10 Oct 2023, 16:16
Official
 
Dear Sir/Madam 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department