kS
kealeboga S

1 reviews | Active since Jan 2012

11 Sept 2016, 10:44

Scorpion Legal protection not usefull or lazzy lawyers

<p>I asked scorpion to hel me with insurance claim last year. but all they did was to keep sending me sms to say thay are still trying to contact insurance company and waiting response. but when I contacted standard bank I could get through but they couldnt. i ended up fixing my car at my own costs.</p> <p> </p> <p>this year again, i asked scopion to help me cancel the contract with MTN because they are debiting me for a device they have nit delivered. same story, they keep sending me sms that they are contacting MTN and waiting for response. another thing that they said is they are based in durban so they cant go to the store or head office. Isnt Scorpion national?</p> <p> </p> <p>Is this the way they do business. They send sms till you give up. When they ardvertise on TV they say they will sort out your matter within few days, yet a week or two can go by without them contacting me.</p> <p> </p> <p>is this the way scopion conduct business or lawyer not doing what they are paid to do?</p>

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Replies (2)
kS
kealeboga S's update14 Sept 2016, 10:54
Reviewer Update

The matter was sorted. Scorpion (Simonne Govender, ZandileDlamini & Stephanie Magrro) spoke me in the morning to inform me they spoke to MTN, MTN Regional Manger, Isabel called same day to inform me she is looking at the matter and TV was dispached later that day and delivered the folowing day.

The delivery that i have been struggling with MTN for months was sorted out by Scorpion and MTN Regional Manger in hours. Amazing!

Thanks Alot. Much appreciated.

Thanks alot.

Scorpion Legal Protection
Scorpion Legal Protection's reply14 Sept 2016, 11:52
Official

Hello Kealeboga,

Thank you so much for such a wonderful feedback.

We are glad to hear that Scorpion Legal Protection has helped you so well with your matter with MTN and that you are thrilled with the outcome. We are grateful for this encouraging feedback.

To you al who made this a reality for Kealeboga, Simone, Zandile and Steph, thank you so much. Magnificent! Keep up the good work.

Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care