SM
Sharlotte M
1 reviews | Active since Mar 2019
16 Jul 2020, 15:16
Scorpion legal Protection is very disgusting and you will fight in order to get assistance from them
I have been with them for over 5 year paying every month with no interruptions. Now that its time for the to do their job I'm given the run around and when you all their call center, you email the person detailing with your case they dont bother replying. I mean if you call during the time I can't answer an email is appropriate. The call center please are damn rude. I'm shocked this level of unprofessionalize from people who actually should be fighting for us.
Helpful (0)
Replies (1)0
Replies (1)
Scorpion Legal Protection's replyOfficial
16 Jul 2020, 15:56Good day Sharlotte
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms Maleshnee Pillay Regional Manager responsible for our Specialist Motor Vehicle department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thanks and Regards,
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms Maleshnee Pillay Regional Manager responsible for our Specialist Motor Vehicle department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thanks and Regards,
Faith Mpungose
Customer Care Manager
Scorpion Legal Protection's reply16 Jul 2020, 15:56
Official
Good day Sharlotte
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms Maleshnee Pillay Regional Manager responsible for our Specialist Motor Vehicle department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thanks and Regards,
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms Maleshnee Pillay Regional Manager responsible for our Specialist Motor Vehicle department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thanks and Regards,
Faith Mpungose
Customer Care Manager