mR
mashudu R
1 reviews | Active since May 2014
07 Jan 2022, 00:36
Scorpion legal protection is useless, forget about urgent assistance.
Useless, no assistance, customer service is disfunctional. They will never assist you with urgent matters. You are on your own. Their call center assistance are very rude, so good on "we will call you back" which it will never happen.
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Scorpion Legal Protection's replyOfficial
11 Jan 2022, 16:13Dear Mashudu
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms. Maleshnee Pillay who is responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your request.
We trust this is in order and will let us know should you require further assistance or clarity through Phumudzo Makhari on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care officer
Nthabiseng Phetla
Customer Care officer
Scorpion Legal Protection's reply11 Jan 2022, 16:13
Official
Dear Mashudu
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms. Maleshnee Pillay who is responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your request.
We trust this is in order and will let us know should you require further assistance or clarity through Phumudzo Makhari on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care officer
Nthabiseng Phetla
Customer Care officer