FN
Fhatuwani N

1 reviews | Active since Mar 2012

15 Jun 2016, 12:50

Scorpion Legal Protection FULL OF LIES

<p>I have joined scorpion for years and i have reported several cases for them to resolve but they never resolve any.</p> <p> </p> <p>They **** to me and said they will represent the issue with my tenant, later they change and say they never said that, they only managed to get me his address he moved to.</p> <p> </p> <p>Last month i requested scorpion to find me the home address of the agent that i took to small claim, claiming the high bill that happened in my unit because Scorpion could not resolve it. I asked them to find his home address they same way they found my tenant's address. I spoke to the boss David Mosibudi and until today he never called me to give me the address.</p> <p>The only thing they care about is the money they deduct, they don't care about their members.</p> <p>Their adverti*****t on TV looks real and good but the service is the opposite.</p> <p>I AM DEMANDING YOUR SERVICE BECAUSE YOU DEDUCT MY MONEY EVERY MONTH.</p>

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply29 Jun 2016, 14:01
Official

Hello Fhatuwani,

Thank you for bringing this complaint to our attention.

We confirm that Mr David Mohlobudi of our Legal Contact Centre as well as our Property Specialist Department have contacted you regarding this complaint and that same has been fully discussed and resolved with you. We apologise for the delays encountered on your matter herein and are glad that same has now been addressed.

We confirm further that as requested by yourself, Scorpion has done a trace on your Respondent (Agent) and that their full details were provided to yourself.

Should you have any further queries or require clarity regarding this or any other matter, kindly do not hesitate to contact Mr Mohlobudi of our Legal Contact Centre or our Customer Service Desk staff on ***who will gladly assist you.

Kind regards,

Mboneni Rathiyaya

GM - Legal & Customer Care