mR
mashudu R
1 reviews | Active since May 2014
12 Feb 2019, 14:51
Scorpion Legal Protection do not attend cases on time.
Scorpion Legal Protection is useless sometime!! I have asked them to assist me with body corporate on the 24th of January 2019 and until today I have not been assisted. I have done a number of follow up with them, they keep on promising to come back to me but they don't. How do these things work? if they are failing me on this small case, what will happen when I'm in jail? People be careful.
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Scorpion Legal Protection's replyOfficial
13 Feb 2019, 18:30Dear Mashudu,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise to you for the delays encountered in dealing with your matter and are taking steps to ensure this does not happen again.
We confirm having advised you that your matter has been referred to our Property Specialist Department for their specialist and urgent attention.
They should contact you in the next 48 hours if they have not done so already.
Should you not be contacted or wish to clarify anything regarding this, kindly do not hesitate to contact Mr. Nodada on *** or our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Scorpion Legal Protection's reply13 Feb 2019, 18:30
Official
Dear Mashudu,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise to you for the delays encountered in dealing with your matter and are taking steps to ensure this does not happen again.
We confirm having advised you that your matter has been referred to our Property Specialist Department for their specialist and urgent attention.
They should contact you in the next 48 hours if they have not done so already.
Should you not be contacted or wish to clarify anything regarding this, kindly do not hesitate to contact Mr. Nodada on *** or our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care