Scorpion Legal ********* operations

I have been with this company for over 10 years with a platinium membership. I have a legal issue that I have cover for and they declined to assist me yet they were handling this matter over 3 years. It was a total waste of time and I think this is their modus operandi to do this to all the policy holders ( S PRANPATH - CL# ***0 ) PN-SL - *** CN-***0. I lost faith as they allow their members to be trapped.