RL
Rarang L
1 reviews | Active since May 2018
28 Jan 2019, 15:37
Scorpion legal is useless
I contacted scorpion few weeks ago I needed help with my salary at work were my superior closed my salary claiming that I was not at work and she didn't have proof of the things she said. Now I asked scorpion to assist me in suing the person their telling me that they can't assist me with that it's a Labour matter, I then asked how is it a Labour matter when someone closed my pay out of spite they told me the case would be thrown out mind you it's not a lawyer saying that...
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Scorpion Legal Protection's replyOfficial
05 Feb 2019, 07:45Dear Rarang
Thank you for bringing your complaint to our attention.
We confirm that Ms Sumeshni Ramiah our Durban Contact Center Manager, as well as Ms Stephanie Nagoor have both contacted you regarding this complaint and have discussed it with you in full detail.
We confirm that Sumeshni has discussed your case with you as well as the process that is being followed to resolve it. As advised, your matter is receiving our utmost attention and further feedback will be provided in due course.
Should you wish to clarify anything regarding this we kindly advise you to contact Sumeshni on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose,
Customer Care Manager.
Scorpion Legal Protection's reply05 Feb 2019, 07:45
Official
Dear Rarang
Thank you for bringing your complaint to our attention.
We confirm that Ms Sumeshni Ramiah our Durban Contact Center Manager, as well as Ms Stephanie Nagoor have both contacted you regarding this complaint and have discussed it with you in full detail.
We confirm that Sumeshni has discussed your case with you as well as the process that is being followed to resolve it. As advised, your matter is receiving our utmost attention and further feedback will be provided in due course.
Should you wish to clarify anything regarding this we kindly advise you to contact Sumeshni on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose,
Customer Care Manager.