ND
Nomthandazo D

1 reviews | Active since Jul 2020

07 Jul 2020, 15:42

Scorpion Legal is a ****!!!

My mom has an account at Scorpion Legal for +-10 years.

She has been a victim of ***** and she went to the police to open a ******** case as well as reported it to the official stores ***** units. Then she took the matter to SL to assist her with the matter as well as getting her monies back.

She's then told to go and do the run around from the stores and get an update on her claims despite the fact she gave SL all the details and documents.

This doesn't make sense because as the legal representatives are supposed to be the runners.

This is deplorable of them to take advantage of an older women (who is their paying client) in their time of need

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply08 Jul 2020, 07:56
Official
Good day  Nomthandazo We acknowledge receipt of your review registered on this
platform for which we thank you.
       
We take our customers' concerns very seriously and have thus escalated same to  Maleshnee Pillay  the Regional Manager responsible for our Durban branch , who should make contact with you within the next 24 hours.
       
We trust you'll find this in order and will let us know, through our Customer Care
Department**********should you require further assistance or clarity on anything.
     
Thank you kindly,
    
Nthabiseng Phetla
     
Customer Care Officer