KR
Khomotso R

1 reviews | Active since Apr 2018

26 Sept 2025, 11:38

Scorpion Legal does not respect its clients.

I'm not happy with Scorpion Legal, they are not taking my concerns seriously. I reported a matter in June 2025, I submitted the proof required to ensure my issue is addressed. However, to date there is no progress. The last update was when I was told they will activate their attorneys to attend to my concerns, furthermore, I was told they can't get hold of their attorneys. This is very disappointing considering that payments are deducted on a daily basis. But when we need help we have to struggle.

0
Replies (3)
Scorpion Legal Protection
Scorpion Legal Protection's reply02 Oct 2025, 16:12
Official
 
Dear Sir/Madam 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department 
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KR
Khomotso R's update10 Oct 2025, 00:00
Reviewer Update
I received a call last Friday 03 October 2025 from scorpion and the lady indicated that il receive a call within 48 hours to address my concerns. It's 5 workings days later no call.
KR
Khomotso R's update21 Oct 2025, 19:22
Reviewer Update
On Thursday I received an sms from scorpion Legal protection indicating that my complaint is upheld and finalised. Then what is next after this sms?