kG
karen G

1 reviews | Active since Apr 2015

03 Jul 2019, 16:24

Scorpion legal customer service

Good day,

To whom it may concern @Scorpion legal management- RE CONSULTANT MS.SIBONGILE NHLAPO.)Month of June & July)2019.

I would like to do the honors to convey my total satisfaction ,thankfulness and gratefulness in the manner in which Ms Nhlapo (admin dept) has conducted her business wrt to my my enquires and rectification of my scorpion legal policy account and debit affairs via my cash payments to update and debit order amendments!

During my interaction with Ms Nhlapo, I have not once detected any arrogance, nor any bad attitude, nor any impatience at all!

Ms Nhlapo has displayed a great sense of professionalism at all times, calmness, great interpersonal s****s ,telephone etiquette and very friendly! Her service delivery was exceptional, I give her 10/10 ( 100% total satisfaction).

I would like to continue having Ms Nhlapo deal with my affairs in the future! She is very well informed, highly s****ed, very efficient and provide follow up feedback and she KEEPS A PROMISE she makes & DELIVERS !!

I am very impressed by the way she conduct herself and go about the business of a client!

We wish to have more agents with this s****s and positive attitude towards their work and their clients! Maybe management can use Ms Nhlapo to educate other agents!

I really ACKNOWLEDGE and APPRECIATE Ms Nhlapo Service delivery that speaks volumes!

I have very seldom received this tipe of service delivery from other of your your agents!

Of names that I can mention that I have received extremely well and excellent service delivery are Ms Ntabiseng( @ Admin) Also excellent service delivery from Mr Prince Sidiki ( Legal Dept) And Mr Kingsly!

I would like to thank the good management who make sure that their agents and legal team uphold the good name of Scorpion Legal Protection!

Ms Nhlapo please continue on this path that you are, and you will reach your full POTENTIAL and you will move up the CORPORATE ladder very fast!

I thank you for your valued and continued assistance in our future correspondence and I wish you all the very best with your future endeavors!

Keep on keeping on, and may you grow from STRENGTH to STRENGTH!

I thank you for your humbleness and your humility!

Go well, and RECEIVE EVERY BLESSING WELL! TAKE EACH OPPORTUNITY THAT WILL COME YOUR WAY! THEY ONLY COME ONCE! DONT LET AN OPPERTUNITY EVER PASS YOU BY! YOU HAVE A TALENT, THAT ARE VERY RARE! I recognize quality service delivery, you are like me, you come from quality and you are quality, and you serve with excellence!

Kind regards

Ms KG.GOLDMAN Scorpion legal client.

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply04 Jul 2019, 07:50
Official
Hello Karen,


Wow!!! Very powerful words of encouragement. Thank you so much for such a nice compliment.


We are glad to hear that Scorpion Legal Protection has helped you so well with your matter and that you are happy with the outcome. 


We are grateful for this encouraging feedback and will be sure to bring this to our employee's attention as well.


To all the employees mentioned , Magnificent! Keep up the good work.


 
Thanks and Regards,


Gugu Manana,


Customer Care.