mR
mashudu R
1 reviews | Active since May 2014
31 May 2022, 19:39
Scorpion is disfunctional
They are not attending my case, everytime I log a case I have to complain before I get help. I have sent follow up emails but no response. Is tough to be a black person.
Helpful (0)
Replies (4)0
Replies (4)mR
mashudu R's updateReviewer Update
08 Jun 2022, 12:00Still I have not get help on this matter
mR
mashudu R's update08 Jun 2022, 12:00
Reviewer Update
Still I have not get help on this matter
mR
mashudu R's updateReviewer Update
08 Jun 2022, 17:02Please see below Scorpion Legal Wise's response regarding my complain.
"Scorpion Legal Protection: Complaint successful (upheld) & finalised. Ref# wf_7. Apologies for any inconvenience. Call ***if you have queries. Auth. FSP [U/Ws LEZA (legal) Hollard (funeral)]"
"Scorpion Legal Protection: Complaint successful (upheld) & finalised. Ref# wf_7. Apologies for any inconvenience. Call ***if you have queries. Auth. FSP [U/Ws LEZA (legal) Hollard (funeral)]"
mR
mashudu R's update08 Jun 2022, 17:02
Reviewer Update
Please see below Scorpion Legal Wise's response regarding my complain.
"Scorpion Legal Protection: Complaint successful (upheld) & finalised. Ref# wf_7. Apologies for any inconvenience. Call ***if you have queries. Auth. FSP [U/Ws LEZA (legal) Hollard (funeral)]"
"Scorpion Legal Protection: Complaint successful (upheld) & finalised. Ref# wf_7. Apologies for any inconvenience. Call ***if you have queries. Auth. FSP [U/Ws LEZA (legal) Hollard (funeral)]"
mR
mashudu R's updateReviewer Update
08 Jun 2022, 17:03They don't take their customers serious
mR
mashudu R's update08 Jun 2022, 17:03
Reviewer Update
They don't take their customers serious
Scorpion Legal Protection's replyOfficial
15 Jun 2022, 15:09 Dear Mashudu
Thank you for bringing the below complaint to our attention.
As per our telephonic conversation you advised that you have already been assisted.
Should you require any further assistance please do not hesitate to contact our customer care on ***.
Kind regards,
Nthabiseng Phetla
Customer Care Officer
Thank you for bringing the below complaint to our attention.
As per our telephonic conversation you advised that you have already been assisted.
Should you require any further assistance please do not hesitate to contact our customer care on ***.
Kind regards,
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply15 Jun 2022, 15:09
Official
Dear Mashudu
Thank you for bringing the below complaint to our attention.
As per our telephonic conversation you advised that you have already been assisted.
Should you require any further assistance please do not hesitate to contact our customer care on ***.
Kind regards,
Nthabiseng Phetla
Customer Care Officer
Thank you for bringing the below complaint to our attention.
As per our telephonic conversation you advised that you have already been assisted.
Should you require any further assistance please do not hesitate to contact our customer care on ***.
Kind regards,
Nthabiseng Phetla
Customer Care Officer
